tilenquora - Personalized financial planning solutions for your future

Acceptance of Terms

By accessing this website, submitting inquiries through our contact forms, scheduling consultations, or engaging our financial planning services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and tilenquora. If you are accessing our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Definitions

For purposes of these terms, the following definitions apply:

Website refers to all pages, content, functionality, and services available through the tilenquora.sbs tilenquora and associated subdomains operated by tilenquora.

Services refers to financial planning consultation services, analysis, recommendations, implementation support, and ongoing reviews provided by tilenquora to clients.

User, you, or your refers to any individual or entity accessing our website or engaging our services, including prospective clients, current clients, and website visitors.

We, us, or our refers to tilenquora, its owners, employees, representatives, and authorized agents.

Website Usage License

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes related to learning about our services, submitting inquiries, and engaging our professional services. This license does not include any right to copy, modify, distribute, sell, or exploit website content without our express written permission.

Eligibility

Our services are designed for Australian residents aged 18 years or older. By using our website or engaging our services, you represent and warrant that you meet these eligibility requirements. You also represent that you have legal capacity to enter into binding agreements and that all information you provide is accurate and complete.

Services may not be suitable for all individuals depending on circumstances.

Your Responsibilities

When using our website and services, you agree to the following responsibilities:

Provide accurate, complete, and truthful information in all communications, inquiries, forms, consultations, and documentation. Inaccurate information may affect service quality and recommendation appropriateness.

Maintain confidentiality of any login credentials, account access information, or secure communication channels provided. You are responsible for all activity occurring under your credentials.

Use our website and services only for lawful purposes and in accordance with these terms. You must not use our services in any manner that violates applicable laws or regulations.

Promptly notify us of any changes to your contact information, financial circumstances, goals, or other relevant details affecting our services and recommendations.

Prohibited Uses

You agree not to engage in any of the following prohibited activities:

Attempting to gain unauthorized access to our systems, other user accounts, or any computer networks connected to our website through hacking or any other means.

Using automated systems, robots, scrapers, or similar data gathering tools to access, monitor, or copy website content without our express written permission.

Transmitting viruses, malware, or any other malicious code that could damage, interfere with, or compromise our systems, website, or services.

Impersonating any person or entity, falsely stating or misrepresenting your affiliation with any person or entity, or providing false information.

Interfering with or disrupting the integrity or performance of our website, services, or data contained therein through any means.

Intellectual Property Rights

All content on this website including text, graphics, logos, images, videos, software, and other materials is the property of tilenquora or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any website content without our prior written consent, except as necessary for your personal, non-commercial use.

User Content

When you submit information through contact forms, emails, or other communications, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and store such content for purposes of providing services, improving our offerings, and complying with legal obligations. You represent that you have necessary rights to grant this license and that your content does not violate any third-party rights.

Your Rights to Content

You retain ownership of personal information and financial data you provide. Our use of such information is governed by our Privacy Policy. We do not claim ownership of your personal financial information but require certain rights to use it for service delivery purposes as described.

Privacy and Data Protection

Collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our website and services, you consent to our privacy practices as described in that policy. We recommend reviewing our Privacy Policy to understand how your information is handled. Our privacy practices comply with the Privacy Act 1988 and Australian Privacy Principles.

View Privacy Policy

Services Disclaimer

Important limitations regarding services provided:

No Guarantee of Outcomes

We do not guarantee specific financial outcomes, returns, performance levels, or results from services provided. Financial planning involves numerous variables beyond anyone's control including market performance, economic conditions, regulatory changes, and personal circumstances. Past performance does not guarantee future results. Results may vary significantly based on individual factors.

Limitation of Liability

To the maximum extent permitted by law, tilenquora, its owners, employees, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for services during the six months preceding any claim.

Indemnification

You agree to indemnify, defend, and hold harmless tilenquora, its owners, employees, representatives, and agents from any claims, damages, losses, liabilities, and expenses including reasonable legal fees arising from your use of our website, violation of these terms, violation of any rights of third parties, or any willful misconduct.

Dispute Resolution

In the event of disputes arising from these terms or our services:

Arbitration

Any disputes shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with Australian arbitration rules. Arbitration shall occur in the state where our primary office is located. Each party bears its own arbitration costs unless otherwise determined by the arbitrator.

You retain the right to pursue claims in small claims court if eligible.

Alternative Dispute Resolution

Before initiating formal proceedings, we encourage use of mediation or alternative dispute resolution services to resolve disagreements efficiently and cost-effectively. Many disputes can be resolved through collaborative problem-solving approaches.

Learn about dispute resolution

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent. If modification is not possible, the provision shall be severed, and remaining provisions shall continue in full force and effect.

Entire Agreement

These terms and conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and tilenquora regarding use of our website and services, superseding any prior agreements, communications, or understandings whether written or oral related to the subject matter herein.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia and the state in which our principal office is located. You agree to submit to the exclusive jurisdiction of courts in that location for resolution of any disputes not subject to arbitration provisions.

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, for conduct that we believe violates these terms, is harmful to other users, is harmful to us, or for any other reason at our sole discretion. Upon termination, your right to use our website and services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

Modifications

We reserve the right to modify these terms at any time without prior notice. Changes become effective immediately upon posting to our website with an updated revision date. Your continued use of our website or services after modifications constitutes acceptance of updated terms. We recommend reviewing these terms periodically to stay informed of changes affecting your rights and obligations.

Contact Information

If you have questions, concerns, or require clarification regarding these terms and conditions, please contact us:

Email Address: content@tilenquora.sbs

Phone Number: +61 7 0019 8390

Mailing Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia

Terms and Conditions